![BOOK REVIEW: “Raving Fans,” by Ken Blanchard and Sheldon Bowles BOOK REVIEW: “Raving Fans,” by Ken Blanchard and Sheldon Bowles](https://www.catholicbusinessjournal.com/wp-content/uploads/1-raving-fans-3-300x200.jpg)
BOOK REVIEW: “Raving Fans,” by Ken Blanchard and Sheldon Bowles
Raving Fans: A revolutionary Approach to Customer Service, by Ken Blanchard and Sheldon Bowles (1993, William Morrow and Company) is a simple and satisfying morsel of sage business advice echoing Catholic economic and moral principles of subsidiary, self-surrender and charity. Written as a fast-moving fable, resulting in a simple, quick read, typical of Blanchard’s style,…